Once you have placed your order, we here at Pilgrim will work tirelessly to get your order to you as soon as possible. Orders placed before 3pm (AEST) Monday to Friday, where stock is available at our online warehouse, will be dispatched the same day.
PLEASE NOTE: DURING PEAK TRADING TIMES/SALE PERIODS TIMES MAY BE EXTENDED DUE TO AN INCREASE IN DEMAND.
Australian Standard Delivery
Flat shipping fee of $9.00 (4-7 business days*).
Free standard shipping on all orders over $100.
Australian Express Delivery
Flat shipping Fee $15.00 (1-4 Business Days*)
Flat shipping fee of $19.95
You will receive your order in approximately 7-15 working days.
We deliver to the following countries outside of Australia:
New Zealand, Greece, Hong Kong, Canada, Ireland, Japan, USA, Italy, Malaysia, UK, Monaco, Singapore, Austria, Netherlands, Thailand, Belgium, Norway, Vanuatu, Croatia, , Poland, Vietnam, Denmark, Spain, South Africa, Finland, Sweden, Israel, France, Ireland, Saudi Arabia, Germany, China, United Arab Emirates.
Please note: Your order may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. You are responsible for any custom clearance charges applicable to your order (if any). Please refer to your local customs authority for more information.
As this is an outlet offering a range of discounted and clearance products, we do not currently accepts returns for change of mind or incorrect sizing. Please read both our sizing chart and the product description before making your purchase. In the case that the garment you received is faulty, we will send you a pre-paid returns label to send the garment/s back to us.
Authority to leave is a default option selected by Pilgrim Clothing for all orders. If your home is unattended the parcel will be left in a safe place on the premises. If there is not a secure area to leave your purchase, or your address is a unit, a card will be left authorizing you to collect the item form your nearest Australia Post Office. Please indicate to Pilgrim if this option is not suitable.
We must have correct and complete addresses, including a company name where necessary, and at least one contact telephone number.
*Deliveries to Western Australia, Northern Territory & regional areas may take up to 4-8 working days.
Although express services are fast, unfortunately Pilgrim cannot guarantee timings as it depends on the destination. Occasionally, carriers experience delays and as much as we don’t like it, they are out of our control.
*please be aware that we cannot take responsibility for any lost or damaged packages