WHAT IF MY SIZE IS SOLD OUT?
As this is an outlet offering a range of discounted and clearance products, we cannot guarantee a full size range on any of our outlet styles due to them being end of line/season styles.
CAN I COMBINE MY ORDERS FROM THE REGULAR PILGRIM CLOTHING WEBSITE + SOMETHING FROM THE OUTLET STORE?
Unfortunately as these two stores/websites are completely separate from each other, regular & outlet orders cannot be combined.
AM I ELIGIBLE FOR A REFUND ON MY PURCHASE IF IT DOESN'T FIT?
As this is an outlet offering a range of discounted and clearance products, we cannot offer refunds, exchanges or credit notes on purchases unless the garment received is faulty.
CAN I AMEND OR CANCEL MY ORDER?
If you need to amend or cancel an order, please contact us as soon as possible and we will amend your order provided it has not been dispatched.
I HAVE RECEIVED AN INCORRECT, MISSING OR FAULTY ITEM, HOW DO I REPORT THIS?
Sorry for this! Please contact us or email us at email@example.com and we will amend this issue for you.
CAN I USE A CREDIT NOTE THAT I RECIEVED FROM PILGRIMCLOTHING.COM.AU ON THE OUTLET STORE?
Unfortunately as our two sites are completely separate, credit notes received from our main online store pilgrimclothing.com.au are only able to be redeemed on pilgrimclothing.com.au as well.